Market Mall Shaw

Shaw cable is a total joke. After not being able to supply high speed internet to my home as they claim. From day one had problems with connection speed had 3 tech guy's come to try to fix the problem. After no resolve thier solution was to lower my bill even after the tech said the RG6 cable that runs into the house is old and needs to be replaced. That was over a year ago. Still no new lines. So I decided that because of the lack or customer care that I have received I decided to cancel my cable package. As I don't like to do business with companies who don't have good customer service. I was told to return my cable boxes to the store and we were done. Oh but wait. Shaw then proceeded to bill me a extra 220.00 on my next bill for early cancellation. No one told me about it and she admitted that she could see from the notes that the employee who talked to me in fact did not tell me. This is where it gets real slimmy on Shaws part. The girl tells me that the only way she can help me is