FireWorks Gallery

Horrible experience with Fireworks repair. 2016: - I go to Fireworks for ring resizing - Rep says because the resize is ±1/2 size, they will not add gold, just stretch - Rep also says if it were a larger resize up then there would be an additional charge for the weight of the added gold - They are the experts, so I say sure 2018: - Ring has become cracked and forms a v at the back where they resized it - I bring it back, asking them honour their repair - Rep says, they would never resize without adding gold and this ring cracked because it was simply too thin - I ask for copies of the receipts - Receipts confirm that they did not add gold - Fireworks refuses to honour the quality of the repair This is a quick summary of an awful customer experience. Bottom line is that Fireworks provided a very poor quality of repair, repeatedly lied to me, and refused to fix their mistake. There are other Jewelers in Halifax who do work on site, so there is no need to use Fireworks.